Airport Visitor Services Representative
Listed on 2026-03-10
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Destination Madison is seeking a part-time Airport Visitor Services Representative to help represent the Madison area by providing exceptional customer service to visitors at Dane County Regional Airport.
The Airport Visitor Services Representative will inspire visitors to enjoy their stay in the Madison region by sharing knowledge of various attractions, events, and services available throughout Dane County. The successful candidate will bring strong organizational skills and the ability to engage visitors as a positive representative of our city and the organization’s brand.
This position is expected to work approximately 4-8 hours per week, including up to one 4-hour Sunday shift per month. The desk is typically staffed from 10:00am-6:00pm most weekdays and 11:00am – 3:00pm on Sundays.
Qualifications- High school diploma or GED plus one year of customer service experience
- Familiarity with Madison area attractions, amenities and major events
- Basic computer troubleshooting skills
- Self-motivated with an engaging and friendly personality
- Bilingual skills in English and Spanish are a plus
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