Customer Support Specialist - Inbound/Outbound & Chat
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-03-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A customer service organization is seeking a candidate responsible for managing inbound calls, emails, and web chats. This role requires a high school diploma or GED, and 0-2 years of customer service experience. Key responsibilities include assisting customers with transactions and resolving processing issues. Strong communication skills and the ability to work under pressure are essential. The position offers a compensation of $17.75 per hour, emphasizing quality service delivery.
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