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Customer Service Rep

Guest Experience Concierge

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Crescent Hotels & Resorts
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A prominent hotel management company in Wisconsin is seeking a Front Desk Agent to enhance guest experiences and ensure a welcoming atmosphere. As the main point of contact, the agent will facilitate communication between guests and services, playing an essential role in customer satisfaction and financial success. This position requires effective communication skills and ideally, one year of experience in a similar role.

Shifts available are 7-3pm and 3-11pm.
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