Bilingual & Member Support Specialist
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-24
Listing for:
Humana Inc
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
A leading health services company is seeking a Consumer Service Operations Representative to assist members with vital benefit decisions. This role involves engaging with members through inbound calls, providing clarity on state and federal benefits, and utilizing critical thinking to resolve queries. Bilingual candidates (English/Spanish) with robust customer service experience are encouraged to apply. The position offers flexible hours in a virtual environment, ensuring a supportive team culture focused on compassion and excellence.
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