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Credit Solutions Specialist — Empathetic Member
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-27
Listing for:
UW Credit Union
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading financial institution in Wisconsin is seeking a Collections Specialist to support members in resolving financial challenges. The role entails handling complex calls, analyzing accounts, and negotiating payment arrangements. Successful candidates will have 2-3 years of customer service experience and an ability to work onsite three days per week. Additional qualifications include excellent communication skills and proficiency in handling difficult conversations.
Join a recognized workplace committed to member success and employee well-being.
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