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Customer Success Mgr./ CSM Client Relationship Manager

Senior Customer Success Manager — Social Impact Platform

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Findhelp
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A social care technology organization is seeking a Senior Customer Success Manager to enhance client engagement and drive product adoption. Key responsibilities include managing client relationships, tracking usage metrics, and advocating for customer success. Candidates should have over 7 years of experience in account management or customer success, alongside strong communication skills and the ability to handle various challenges. This role fosters a collaborative environment and aims to positively impact social care services.
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Position Requirements
10+ Years work experience
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