Memorial Union Catering General Manager

Current Employees:
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Job Category: Academic Staff Employment Type: Regular Job Profile: Food Service Manager Job Summary:

Join the team that makes the Wisconsin Union one of the most popular event venues in Madison. Under the general supervision of the Catering Operations Director, this position will execute on- and off-site catered events for Memorial Union, Union South, and other campus locations. In this role, you will lead the coordination and execution of a wide spectrum of events—from intimate breakfast meetings and weddings to large-scale banquets for up to 800 guests.

You will be responsible for supervising and training permanent and part-time staff, mentoring student team members, and setting schedules. Additionally, you will manage inventory and assist with food, wages, and material costs for a budget of approximately $3 million.

A successful candidate will:

• Be highly organized and thrive in a fast-paced environment where no two days are the same.
• Enjoy directing and mentoring student employees.
• Possess a passion for people and providing excellent customer service.

If you are ready to lead events ranging from tailgates to plated dinners at the heart of the UW Campus, we look forward to reading your application!

Ability to lift and carry 50 pounds frequently needed;
Ability to work outside in inclement weather needed.

Variable schedule including some nights and weekends to support events.

100% onsite

• Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and/or supervises dining staff.
• Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures.
• Monitors the unit budget and approves expenditures.
• Tracks and forecasts inventory levels and places replenishment orders.
• Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities.
• Develops staff resources, menus, and communication plans based on established goals.

Wisconsin Union, Dining and Hospitality, Catering, Memorial Union

The expected starting salary is $67,500 / annually depending on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://(Use the "Apply for this Job" box below)..

• 2-years of supervisory experience in Hospitality Industry.

• Experience with time management utilizing software - examples include using software to scheduling meetings, check‑ins, and managing inventory.
• Experience creating staff schedules.

Associate’s degree – Preferred

Click the "Apply" button to start the application process.

You will be prompted to upload the following documents:

- Resume

- Cover Letter

Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.

Kathleen Keller, kathleen.keller,

Relay Access (WTRS): 7-1-1. See  for further information.

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