Business Process Consultant

W2 only, no C2C, must be authorized to work in the US (both now and in the future).

Business Process Consultant (Contract) - Hybrid in Madison, Wisconsin. Apply now for this opportunity at Carex!

Carex is partnering with a Insurance industry partner to identify a Business Process Consultant to support a critical Network Separation initiative. Reporting directly to the CFPO, this role plays an integral part in ensuring a smooth and efficient transition of business processes and organizational structures to support network separation. The consultant will focus on minimizing operational disruption while optimizing effectiveness throughout the separation process.

Duration: through 2026, with likelihood of extension

Pay: $80/hr + Carex benefits

Location:

hybrid, Madison, WI

• Ensure operational leaders are actively involved in network separation technology decisions, particularly where trade-offs exist.
• Facilitate identification and assessment of business process impacts resulting from network separation technology decisions.
• Partner with stakeholders to determine and implement the most efficient process changes or solutions to sustain business operations post-separation, balancing time, cost, complexity, and compliance.
• Support operational leadership in planning and executing the design, testing, and implementation of selected solutions prior to network separation go‑live.
• Identify process or system improvement opportunities post go‑live and begin documenting business requirements.
• Serve as a liaison between business teams and technical resources to ensure alignment and clarity.
• Build consensus among stakeholders with competing priorities.
• Facilitate cross‑functional workshops and working sessions.
• Develop detailed implementation roadmaps and transition plans.
• Monitor progress of operational teams against transition plans and timelines.
• Support testing, training, and rollout of new or updated processes.

• Strong analytical and problem‑solving skills with the ability to assess complex business challenges, identify root causes, and deliver actionable solutions;
  Lean Six Sigma certification is a plus.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business language and effectively manage stakeholder expectations.
• Demonstrated project management expertise, including experience developing and executing project plans, managing multiple stakeholders, and delivering initiatives on time and within budget; PMP or similar certification is a plus.
• Proven cross‑functional leadership experience with the ability to collaborate across technical, operational, and compliance teams while building alignment across diverse groups.
• Experience applying change management principles in large‑scale organizational or technology transformations.
• Adaptability and resilience, with the ability to navigate ambiguity, shifting priorities, and complex environments while maintaining focus on strategic objectives.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.