Channel Partner Manager

Job Overview

At Findhelp we are building a comprehensive platform that connects people to social care resources, tracks the impact of interventions, and enables organizations to support their clients effectively. Founded in 2010 and headquartered in Austin, Texas, we partner with healthcare, government, education, and other sectors to ensure privacy‑protected access to resources nationwide.

We are looking for a Channel Partner Manager who will deepen, grow, and manage our strategic channel partnerships. The role includes developing go‑to‑market plans, providing sales and marketing support, and championing our integrated solution so partners can scale with their existing and new customer bases. This role reports to the VP of Sales & Business Development.

• Manage key named channel partnerships that promote revenue and new‑customer growth.
• Develop, forecast, and maintain a detailed pipeline of channel deals.
• Support go‑to‑market planning for each partner, with activities such as:
• Partnering with marketing to develop press releases and partnership collateral.
• Collaborating with partner sales and customer‑success teams to understand their customer base and roll out joint solutions; document total addressable market and revenue opportunity.
• Providing training, sales support, and developing case studies or success stories (webinars, conferences, etc.).
• Conducting bi‑weekly touch‑points and pipeline reviews with partner leadership.
• Serve as a product positioning expert—demonstrate how our platform adds value and integrates with partner solutions and strategies.
• Partner with internal and partner marketing teams to design and finalize pitch collateral, case studies, battle cards, and other program content.
• Own the creation and delivery of an enablement program for channel partners.
• Respond directly to partner sales/support questions while tracking unmet needs or trends to inform additional enablement investments.

• Bachelor’s degree in a relevant discipline; advanced degree preferred.
• Four or more years of related SaaS experience.
• Strong ability to communicate value propositions for enterprise SaaS technology, preferably in the healthcare space.
• Rich and broad experience in strategic partnership strategy, enablement, and management.
• Exceptional interpersonal, networking, collaboration, communication skills, and cultural awareness.
• Demonstrated ability to create and implement high‑impact strategic business plans.
• Business acumen with the ability to stay abreast of industry trends.
• Experience with C‑suite level communications and presentations required.
• Ability to establish and expand partner relationships, influence outcomes, and communicate complex topics to varied audiences.
• Passion for innovation and excellence in achieving results.
• Flexible and adaptable—able to work in ambiguous situations.
• Self‑starter with a strong sense of accountability and personal ownership.
• Promotes a diverse and inclusive culture.

• Travel may be required.

The role offers Variable compensation that provides On Target Earnings between $140,000 and $200,000 annually, uncapped. The base salary range is $81,600 – $102,000. Compensation is based on related skills, experience, training, and location.

This position is a fixed hybrid role. Candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado.

• 401(k) & equity grants
• Free food and onsite gym at our Austin HQ
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Employee‑only paid Health, Dental, and Vision insurance
• Dog‑friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program

We’re building a diverse, inclusive team. You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio‑economic status, veteran status, or any other protected class, in accordance with applicable laws.

Accommodations are available for applicants with disabilities.

• Culture Committee
• Leadership Development Training
• Paid Volunteering Time