Receptionist, Administrative​/Clerical

Position Title

Receptionist

Store Administration

Branch Manager

Non‑exempt

Provides general office support with various clerical activities. The receptionist will answer incoming calls, direct calls to appropriate associates, handle mail distribution, manage correspondence flow, and perform additional clerical duties.

• Answers the telephone and directs callers to appropriate associates, transfers to voicemail when unavailable.
• Greets and directs visitors.
• Confirms membership, issues temporary membership cards, and occasionally processes new memberships on the computer.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions, fax numbers, website, and related information.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick‑up and delivery of express mail services (Fed Ex, UPS, etc.).
• Receives returned merchandise and contacts department head for proper processing.
• Assists with other clerical duties such as photocopying, faxing, filing, and collating.

• Performs other work‑related duties as required and assigned.

• High School Diploma or GED, or any appropriate combination of education and experience.
• Ability to communicate effectively.
• Commitment to company values and strong customer orientation.

Typical office environment with room temperature, lighting, and standard office equipment.

Entry level

Temporary

Administrative

Administrative and Support Services

Madison, WI

$70,000.00 – $80,000.00