Administrative Assistant - Office Professional

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Madison, WI office. Our position is for 20 hours per week at $21.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

• Entering Order Tickets, Customer Order Forms, and customer payments daily

• Unpacking received shipments daily
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations
• Prepares all clothing for delivery by sales professional
• Picks up and delivers client items as needed

• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting Telephones/E-Mail/Mail
  • Answering incoming phone calls and giving messages to Sales Professional
  • Checking store e-mail daily and giving all information to the proper person(s)
  Bank Deposits/Errands
  • Makes follow-up calls to factories, customers, and corporate office
  • Performing other duties as assigned.
  REQUIRED KNOWLEDGE, SKILLS & ABILITIES
  • Experience with social media platforms for marketing and research purposes
  • Extensive knowledge of computer, Microsoft Office software and Google Docs
  • Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
  • Strong organizational skills
  • Ability to bend and lift 20 lbs.
  • Valid Driver’s License (Exception: larger metropolitan areas)