Receptionist – Professional Services

Receptionist - Professional Services
Berndt CPA LLC | In-Office Position

Berndt CPA LLC is seeking a professional, detail-oriented Receptionist to serve as the first point of contact for our firm. This in-office role is ideal for someone with prior professional services experience who understands the importance of clear communication, organization, and delivering an exceptional client experience.

As the face and voice of our office, this role plays a critical part in supporting our team and creating a welcoming, polished environment for our clients.

• Serve as the first impression of the firm by professionally greeting clients in person and over the phone
• Answer, screen, and route incoming calls with accuracy and professionalism
• Compose, review, and respond to client communications in a clear, professional tone
• Manage front desk operations, including scheduling support and office coordination
• Maintain a high level of organization and attention to detail in all tasks
• Support administrative needs for team members as assigned
• Ensure client interactions reflect the firm's commitment to service and professionalism

• Prior experience in a professional services environment (accounting, legal, financial services, or similar preferred)
• Strong written and verbal communication skills with a professional, polished tone
• Exceptional attention to detail and organizational skills
• Ability to multitask while maintaining accuracy and composure
• Professional appearance and demeanor
• Dependable, proactive, and client-focused

In-office position

Saturday hours required through April (opportunity season support)

Full-time schedule during standard business hours

At Berndt CPA LLC, we value professionalism, teamwork, and creating a positive experience for both clients and employees. Our firm has been recognized as a Top 5 Small Business Workplace in Wisconsin for three consecutive years
, and we take pride in building a supportive, respectful, and high-performing team.