IT and Operations Manager Healthcare Practice

We are building a modern healthcare organization designed for thefuture — not the past.

At Madison Medical Group, we believe great care happens whenhumans and technology work together. We use AI, automation, and data not to replace people, but toremove friction, reduce burnout, and elevate decision‑making across our organization.

As we transition from independent practices into a unified, efficiently managed medical enterprise, we are intentionally designing systems that scale — operationally, technologically, and culturally.

We don’t hire people to fit old systems. We build systems that help great people do their best work.

We are seeking an Internal Operations & Technology Project Manager— a hands‑on, systems‑minded professional who can coordinate projects acrossfacilities, infrastructure, and technology to ensure every Madison Medical location operates seamlessly.

This role blendsproject management, vendor coordination, facilities oversight, and IT systems implementation. You will be central to expansions, renovations, technology rollouts, and infrastructure standardization across multiple medical offices.

This is not a static role. It is ideal for someone who thrives incomplex environments, enjoys improving workflows, and sees technology as apartnerin operational excellence.

AI and automation are not side projects here — they arefoundational tools.

• AI augments human judgment — it does not replace it
• Automation protects time, consistency, and quality
• Systems matter more than heroics
• Clarity beats chaos
• Learning never stops

• AI is a
  daily co‑pilot
  , not a buzzword
• Automation is how we protect time for what matters most
• Technology is something you
  learn, test, and improve
  — not avoid
• Change is constant —
  and supported

You don’t need to be an expert.

Youdoneed to be willing.

• Lead and coordinate cross‑functional projects across multiple medical office locations, including renovations, expansions, and new site openings
• Manage project timelines, budgets, procurement, and deliverables from planning through completion
• Serve as the primary point of contact between leadership, vendors, contractors, and internal teams
• Manage delivery and installation of materials, furniture, and equipment
• Track dependencies across facilities, IT, and operations to ensure alignment
• Develop project documentation, status updates, and SOPs

• Partner with contractors, electricians, cabling teams, and architects to ensure buildouts meet healthcare, ADA, and safety standards
• Oversee installation of infrastructure including network cabling, security systems, access control, AV, and smart building features
• Manage on‑site logistics, daily contractor activity, and delivery schedules
• Conduct regular site visits to monitor progress, troubleshoot issues, and ensure quality

• Microsoft 365 (Teams, SharePoint, Outlook, One Drive)
• Network and Wi‑Fi infrastructure
• VOIP phone systems (Ring Central or similar)
• Security cameras, access control, and smart locks

• Manage IT, telecom, and security vendors
• Ensure proper installation, configuration, and documentation of systems
• Maintain HIPAA compliance, data security, and organizational standards

• Support integration of systems and workflows across multiple sites
• Identify opportunities to streamline processes, improve communication, and reduce costs
• Standardize infrastructure, IT, and facility practices
• Coordinate staff communication, training, and support during transitions and technology rollouts

• Use AI tools (e.g., ChatGPT, Copilots) to work smarter
• Follow automated workflows and documented systems
• Learn new tools as our organization evolves
• Think critically and validate AI outputs
• Contribute ideas to improve processes

Perfection is not required.

Participation is.

• Enjoy learning and adapting
• See technology as a partner, not a threat
• Think in systems, not just tasks
• Care about efficiency,…