Coordinator, Global Operations - Madison, NJ

Overview

Job Title:

Coordinator, Global Operations. This role sits in our Madison, NJ headquarters.

Position Overview:

The Coordinator, Global Operations position for Sotheby’s International Realty plays a critical role in supporting the Global Operations team by managing communications, maintaining internal systems, and ensuring smooth operational workflows. This position requires strong organizational skills, attention to detail, and the ability to collaborate across multiple teams and vendors to deliver timely and accurate support.

• Manage communications sent on behalf of Global Operations and Servicing teams, ensuring consistency and brand alignment.
• Oversee internal, affiliate and company-owned distribution lists within the brand communication tool for global outreach lists to ensure accurate and timely communication.
• Edit and update content within the brand intranet tool for Global Operations and Servicing teams, ensuring information is current and accessible.
• Assist Global Operations and leadership teams with data management tasks, including creating and maintaining spreadsheets and updating internal systems on both an ad-hoc and scheduled basis.
• Manage the At Your Service global operations inbox, including reviewing, responding to inquiries, and clearing messages promptly.
• Handle physical mail distribution sent to the Sotheby’s International Realty office located in Madison, NJ.
• Coordinate all internal and external processes on a monthly and annual basis, working closely with Global Operations team and external vendors to ensure timely and accurate execution.
• Manage the help desk tickets assigned to the queue that is overseen by the Global Operations team.
• Responsible for scheduling meetings as needed.
• Responsible for creating presentations on behalf of the leadership team.

• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Requires adaptability to shifting priorities and deadlines.
• Detail-oriented with a commitment to accuracy and quality.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Power Point, Teams).
• Quickly adapts to new technologies and platforms.
• Strong ability to work independently and collaboratively in a fast-paced environment.