Member Assist Cart Attendant
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Member Assist Cart Attendant role at Sam's Club
Base pay range$16.00/hr - $23.00/hr
Position SummaryWe are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. As a Member Assist Cart Attendant, you are responsible for ensuring members see a well‑kept parking lot, helping members with their purchases, ensuring carts are ready and available, and assisting members with loading their vehicles.
You will also support creating a great member experience. This means you are constantly on your feet and on the go, rain or shine.
- You thrive in fast‑paced environments
- You’re a multi‑tasker at heart
- You keep member satisfaction as your top priority
- You can stand for long periods of time while assisting members quickly and accurately
- You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence
- Maintaining a positive attitude by smiling, greeting and thanking members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Maintaining a clean, neat, and member‑ready area
Ensure club pick‑up orders are filled by contacting members to notify when pickup time is delayed; inform members when products are unavailable; offer alternative product options; ensure products are selected and packaged according to company policies and procedures; ensure items are dispensed to members arriving for pickup; resolve member issues and promote the company’s products and services. Maintain safety of facility by conducting safety sweeps;
follow procedures for handling merchandise; correct and report unsafe situations.
Provide member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; process member purchases; assist with payments according to company policies and procedures for different membership and payment types; utilize cash registers to assist members with transactions; locate and organize merchandise; zone designated areas; resolve member issues and promote the company’s products and services; organize and maintain availability of carts/flatbeds;
assist members with transporting items; utilize cart retrieval equipment; and maintain parking lot cleanliness.
Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes.
Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co‑workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress; determine and recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties, and feedback.
Benefits- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company‑paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.
Walmart at (Use the "Apply for this Job" box below)..
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