AWS Operations Supervisor

Company Overview

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods across more than 80 countries.

Location:

USA – Madison, 135 Industrial Dr N
Division:
Solutions
Job Posting

Title:

AWS JAN 2 Operations Supervisor
Type:
Full Time

The Operations Supervisor is responsible for supervising labor management and planning of inbound, outbound, product slotting and customer communication activities daily. Duties include labor scheduling, space utilization, equipment and manpower management, hiring and training, performance appraisals, and problem resolution under the direction of the Operations Manager.

• Conduct staff meetings to review daily/weekly work activities and continuous improvement.
• Keep senior management and client representatives informed of critical issues.
• Develop systems and procedures for managing operations, equipment, and products safely and profitably.
• Implement cost‑saving measures and suggest operational efficiencies.
• Meet client‑specified KPIs and comply with quality system requirements.
• Apply sound communication and motivational techniques to supervise, counsel and discipline team members.
• Assist in hiring, training and professional development programs.
• Plan daily work schedule by reviewing work orders and customer instructions.
• Review pending jobs, reorganize warehouse space, and adjust staffing and equipment levels.
• Train new staff or delegate training responsibility to experienced team members.
• Provide guidance and advice as necessary on job performance.
• Support adherence to Standard Operating Procedures (SOPs).

• High school diploma or GED.
• 3 years' experience in a logistics/distribution environment.
• 1 year experience in a supervisory role.
• Preferred:
  Prior MHE certification or knowledge of basic MHE operation.

• Proficient in Microsoft Office (Excel, Word, Power Point).
• Experience with RF scanners and WMS functions.

• English – reading, writing, verbal.
• Business communication.

• Strong attention to detail and accuracy in job tasks.
• Good organizational and personnel skills.
• Excellent written and oral communication skills.
• Leadership, supervision and planning skills.
• Flexible to work nights and weekends as required.
• Ability to adapt to change in a fast‑paced environment.
• Willingness to work overtime as dictated by business.

• Occasional bending.
• Frequent walking, standing and constantly sitting.
• Ability to lift/carry 11‑20 pounds; reach above shoulder, squat or kneel.

Noise level is usually low to moderate. Rare exposure to fumes or airborne particles, toxic or caustic chemicals.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any other characteristic protected by applicable federal, state or local law. DSV reserves the right to defer or close a vacancy at any time.