Administrative Support​/Receptionist

Join our team as an Administrative Support professional, serving as the primary contact for customers and policy owners with a focus on efficient and friendly service.

• Greet visitors and direct them appropriately
• Answer, screen and record telephone calls
• Maintain telephone system and agency directory
• Train new personnel on how to use the phone system
• Process incoming and outgoing mail; deliver outgoing mail to the Post Office
• Maintain the reception area
• Make copies, send and distribute faxes and maintain copy and fax machines
• Maintain inventory and order office supplies as needed
• Answer basic policy owner/policy benefit questions
• Act as administrative support for financial representatives/staff as needed
• Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
• Cross‑train in other support roles

• Basic computer and Microsoft Office experience
• Multi‑line phone experience preferred
• Filing skills
• Customer service experience strongly preferred
• Ability to handle detailed work with a high degree of accuracy
• Excellent interpersonal skills
• Experience in problem‑solving
• High level of organizational skills
• Excellent written and oral communication skills
• Professional office skills
• Ability to take independent action to make sound decisions
• Ability to multi‑task
• Ability to be flexible and open‑minded
• Ability to work effectively with people at all levels

Entry level

Full‑time

Administrative