Clerical Assistant

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

As a part of the Indiana Department of Correction, the Madison Correctional Facility promotes public safety by providing meaningful, effective opportunities for successful re‑entry. We strive to model best Correctional practices, return productive citizens to our communities, and inspire a culture of accountability, integrity and professionalism. The Madison Correctional Facility is a minimum security Correctional facility, of adult females. Madison Correctional Facility is located in Madison, Indiana.

At Madison Correctional Facility, incarcerated individuals are involved in programming and work various jobs, both on grounds and off. The goal is that through treatment and rehabilitation, the facility will help prepare incarcerated women to re‑enter their community with more skills and confidence than when they arrived.

As the Clerical Assistant, you will be assigned to a Library at Wabash Valley Correctional Facility. You will ensure the offender population has the necessary equipment, materials, assistance, and access to the courts, and provides the necessary educational and leisure materials. Incumbent assists offenders by answering questions and directing them to a wide variety of sources.

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education or work experience.

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Active listening skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

This role may provide direct supervision for one or more staff members.

The State of Indiana offers a comprehensive benefit package for full‑time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness…