Program Coordinator; Supervisory - Madison

JOB TITLE

Program Coordinator (Supervisory)

Non-Bargaining Unit

40 hours per week;

WORK SCHEDULE:

7:00 AM - 4:00 PM, M-F

Master’s degree from an accredited college in rehabilitation, psychology, social work, sociology, counseling, or a related discipline (a combination of equivalent education and work experience may be considered).

• Minimum of three years’ experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of vocational rehabilitation, mental health counseling, service delivery, or case management.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of the broader rehabilitation movement, CARF, Alabama Department of Rehabilitation Services, ADA, and relevant DOL guidelines.
• Strong working knowledge of disability management and awareness.
• Knowledge of the Ability One federal law
• Additional
  
  Preferred Qualifications:
  
  Ability to supervise and manage report requirements and perform home visits.
• Professional Certification or equivalent certification preferred:
  Certified Rehabilitation Counselor, Licensed Professional Counselor, or Licensed Clinical Social Worker.

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management.

Director of Vocational Services

All program-specific staff.

Ability to plan and coordinate a program and its activities while ensuring implementation of policies and practices as outlined by compliance standards. Work professionally and promptly with referral sources and ensure service delivery meets the needs of the consumer and the referral source. Must be organized, detail-oriented, keep updated records, and support growth and program development.

• Administer the department in compliance with Phoenix procedures, relevant regulatory guidelines, and program goals.
• Be familiar with the procedures of ADRS, such as those about facility services and current fee-for-service requirements, CARF standards, DOL standards, and the standards for any other agency as might be appropriate to ensure that the department and its services comply with all applicable standards.
• Be responsible for ongoing and annual written job performance evaluations on each employee supervised. Make work assignments as appropriate and ensure staff coverage of the department.
• Monitor the routine functioning of the department, including reviewing staff requests for equipment, approval of supply purchases, approval of staff requests for leave, approval of timesheets, monitoring appropriate departmental reports and correspondence, and ensuring equipment maintenance as required.
• Develop and maintain a program manual/job book defining departmental goals and objectives, departmental services, criteria for admission to the department, departmental intake procedures, development of individualized programs of service, maintenance of client records, and reporting procedures for each program area supervised.
• Provide information to the Vice President of Vocational Programs to fulfill overall facility monthly, quarterly, and annual reporting requirements.
• Work with Phoenix management personnel in carrying out an ongoing public relations program.
• Provide employment readiness training (group and individual), assessment, job development,…