Shipping and Receiving - Logistics Clerk

We are on a mission to grow Second Nature Brands 4x from $500MM to $1+B in the next 4 years through a combination of organic growth (increased distribution, e-commerce, and innovation) and through M&A.

The Shipping & Receiving - Logistics Clerk is responsible for coordinating inbound and outbound shipments, maintaining accurate inventory and documentation, and ensuring efficient communication between the plant, customer service, and third-party logistics providers (3PL). This role plays a key part in supporting daily logistics operations, scheduling shipments, and managing order processing within SAP. This position will be based out of Kar s Nuts in Madison Heights, MI 48071
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• Coordinate shipping and receiving activities for all inbound and outbound materials.
• Schedule transportation appointments with carriers, warehouses, and customers.
• Process and manage direct customer orders in the system.
• Create and manage Stock Transport Orders (STOs) in SAP to support internal transfers and inventory movement.
• Serve as the primary liaison between the plant and third-party logistics providers (3PL) to ensure timely shipments and deliveries.
• Track shipments and communicate updates to internal teams and customers as required.
• Manage and document OS&D (Overage, Shortage, and Damage) incidents, including investigation and resolution with carriers and warehouses.
• Verify shipping and receiving documentation such as bills of lading, packing lists, and delivery confirmations.
• Maintain accurate inventory and shipment records in SAP and other internal systems.
• Support continuous improvement initiatives in logistics and shipping processes.
• Assist with general administrative tasks related to logistics operations.

• High school diploma or equivalent required; post-secondary education in logistics, supply chain, or business is an asset.
• 2+ years of experience in shipping, receiving, or logistics coordination.
• Experience working with SAP (especially STOs and order processing) preferred.
• Experience working with 3PL providers and transportation carriers is an asset.

• Strong organizational and multitasking abilities.
• Attention to detail with accurate documentation and data entry.
• Good communication skills with the ability to coordinate between internal teams, 3PL, and carriers.
• Ability to troubleshoot shipment issues and manage OS&D situations.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Ability to work in a fast-paced manufacturing or distribution environment.

• Office environment within a manufacturing or warehouse setting.
• Frequent communication with warehouse personnel, carriers, and 3PL.
• Occasional need to support physical verification of shipments or inventory.