Contents Lead Technician

Job Description

Are you ready to be a key player in bringing comfort and order back to homes and businesses after a disaster? Interstate Construction, LLC is looking for a positive and dedicated Contents Lead Technician to join our growing team in Madison Heights, Michigan. We believe in helping people through challenging times with compassion and expertise, and that starts with our incredible team.

As our Contents Lead Technician, you'll be at the forefront of our restoration process, guiding a skilled team to carefully handle, document, and restore personal belongings that have been affected by water and fire damage. You'll be the go-to person for organizing and managing this crucial aspect of restoration, ensuring that every item is treated with care and meticulously accounted for.

If you have a knack for organization, a passion for restoration, and the leadership skills to inspire a team, we invite you to explore this exciting opportunity with us. Come build a rewarding career where your work truly makes a difference in people's lives.

• Hourly Base Salary Based on Experience
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan

• Lead and manage a team of technicians in the careful removal, inventory, and documentation of damaged contents from residential and commercial properties.
• Oversee the packing, labeling, and transportation of contents to our facility for cleaning and restoration.
• Conduct thorough on-site assessments to identify and categorize damaged items.
• Maintain accurate and detailed records of all inventory, including photos and descriptions.
• Ensure adherence to safety protocols and best practices during all restoration activities.
• Coordinate with project managers and insurance adjusters to provide updates and ensure client satisfaction.
• Train and mentor junior technicians, fostering a positive and productive team environment.
• Manage the return and placement of restored contents to the client's property.

• Minimum of 2 years experience in contents restoration or related field.
• Experience with water and fire damage restoration is essential.
• Proficiency in inventory and documentation software (e.g. ,Contents Track, Xactimate, DASH).
• Valid Driver's License and a clean driving record.
• Ability to pass a background check.
• Strong organizational and problem-solving skills.
• Excellent communication and customer service abilities.
• Physical ability to lift and carry Contents and materials, and work in various conditions.