COORD - Milieu Specialist NOC

responsibilities

river vista behavioral health sits along the bluffs overlooking the san joaquin river, this brand new, 128-bed facility, will provide high-quality and advanced behavioral health services to residents and visitors in the central valley. The new hospital will employ more than 250 people, including clinicians, nurses, mental health technicians, support staff and administration.

we are currently seeking a forward thinking and compassionate milieu specialist to be part of our nursing team. Milieu specialist provides therapeutic milieu management training and monitoring of the hospital units. Milieu management includes program content and philosophy, patient management training, environmental management, and staff competency.

qualifications

education: high school diploma required; bachelor’s degree preferred.

experience : five (5) years of professional experience in a behavioral/mental health setting required.

additional requirements: cpr certification and successful completion of crisis prevention intervention (cpi) training. Cpi training may be obtained during new hire orientation.

duties and responsibilities:

• assists with monitoring new employees during the orientation period in conjunction with the nurse managers.
• work closely with nursing in providing safety and milieu management.
• responsible with patient harm reduction, verbal-descalation and cpi practice and training; to assure staff and patients’ safety.
• works collaboratively with staff, charge nurses, house supervisors and other leaders to address patient safety issues related to the milieu.
• responsibilities include ensuring program schedules are followed, provide role modeling on managing patients with diagnosis of psychosis/aggression with aggressive/psychotic patients, training employees and implementing changes to milieu.
• will be responsible to float to all units in the hospital.
• performs assessments and recommendations related to therapeutic milieu management.
• assist in providing appropriate activities for patients.
• assist in group and individual training to facility staff on milieu management, and related topics through formal training sessions and mentoring direct care staff in the patient care areas.
• assists in coordination with nursing leadership regarding implementation of milieu management best practices.
• provides orientation and ongoing education/training for clinical staff and leadership as needed.
• rounds units and reports any problem areas to nursing leadership.
• assists house supervisor as needed.
• maintains regular communication with nursing leadership regarding any therapeutic milieu issues.
• assists in providing oversight and coordination for assigned special projects.
• demonstrates knowledge, comprehension, and compliance with all state and federal laws, rules and regulations, and agency policies and procedures, as well as the ability to enforce them.
• takes initiative and responsibility for decisions as an individual and as a company. Exhibits commitment to personal and company wide goals.
• participates in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness. Approaches everything with passion and desire to achieve the highest standards.
• attends and participates in staff meetings, required in-services, agency process improvement activities and other meetings as requested.
• utilizes material, equipment, and time in a safe, beneficial, and cost-effective manner.
• organizes workload to complete responsibilities in an appropriate and timely manner.
• perform other duties as assigned.

• service excellence is throughout the performance evaluation
• represents the facility in a manner that conveys a professional, courteous, caring, and cooperative attitude.
• is knowledgeable of service excellence and treats all patients/staff with dignity and respect in a consistent manner at all times.
• understands the need for and maintains appropriate confidentiality at all times when interacting with patients, families, visitors, employees, and all other contacts.
• exhibits excellent service excellence skills as evidenced by supportive and constructive…