Cashier, Retail

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, and others per company policy.
• Adhere to the company's cash handling limits and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and ads.
• Comply with food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report issues.
• Perform preventive maintenance on equipment and notify management of repairs needed.
• Create a welcoming environment for customers, answering questions about products.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation's largest grocer with nearly 2,800 stores across 35 states. We are committed to diversity, innovation, and creating positive experiences for customers, communities, and employees. Join us to be part of a purpose-driven team focused on feeding the human spirit and supporting your growth and success.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support programs, including counseling and financial coaching.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Opportunities for career growth through training and diverse pathways.

For more information, visit our Benefits Page.

• Entry level

• Part-time

• Other

• Dairy Product Manufacturing