Leasing Consultant

Leasing Consultant – Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeast United States. With a team of over 80 employees and plans to expand this year, you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

As a Leasing Consultant, you will be the first point of contact for prospective residents, guiding them through the leasing process from initial inquiry to move‑in. You’ll handle inquiries, assist with leasing processes, and work closely with on‑site teams to ensure smooth day‑to‑day operations. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction.

• Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
• Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
• Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
• Ensure move‑in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
• Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
• Manage leasing‑related administrative tasks, including maintaining accurate resident records.
• Respond promptly to inquiries via phone, email, and in‑person interactions, always ensuring a professional and friendly approach.
• Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
• Support community events and resident engagement initiatives to enhance the living experience.

• Customer service‑oriented mindset with a passion for helping people.
• Excellent communication, problem‑solving, and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• Detail‑oriented with strong organizational and time‑management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
• Team player with a positive, professional attitude and a commitment to excellence.
• Willingness to work a flexible schedule, including weekends and holidays, as needed.

• Prior experience in customer service, leasing, hospitality, or administrative support.
• High school diploma or equivalent required.

Supportive, people‑focused culture
• Opportunities for growth
• Competitive compensation and benefits including medical, dental, vision, paid vacation, PTO/sick leave, 401(k) matching, and more.