Veterinarian receptionist aka client satisfaction specialist

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join our dedicated team at Hudspeth Animal Hospital as a Veterinarian Receptionist, also known as a Client Satisfaction Specialist! In this vital role, you ll be the first point of contact for our pet owners, ensuring a warm and welcoming experience while supporting our veterinary staff in providing exceptional care.

• Greet clients and their pets with a friendly and compassionate demeanor.
• Manage appointment scheduling and follow-up communications efficiently.
• Handle client inquiries and provide information about services and procedures.
• Process payments and maintain accurate financial records.
• Assist in maintaining a clean and organized reception area.
• Collaborate with veterinary staff to ensure seamless patient care.
• Utilize practice management software to track client information and appointments.
• Promote client education and awareness of preventive care services.

• High school diploma or equivalent; experience in a veterinary or customer service setting preferred.
• Strong communication skills and a passion for animal welfare.
• Ability to multitask and work in a fast-paced environment.
• Proficient in using computer systems and veterinary software.
• Detail-oriented with excellent organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Empathetic and patient demeanor when interacting with clients and pets.
• Team player with a positive attitude and commitment to client satisfaction.

Hudspeth Animal Hospital has proudly served the Macon, GA community for over 50 years, providing top-notch veterinary care with a personal touch. Our clients love us for our compassionate service and commitment to their pets  well-being, while employees appreciate our supportive work environment and dedication to professional growth.