Operations Manager

Operations Manager – CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose‑driven colleagues.

The Operations Manager is a member of the Store Management team and works under the supervision of the Store Manager to drive store execution and performance while building consumer loyalty through excellent customer service. The Operations Manager maintains an engaged, productive store team through strong leadership, initiative, and leading by example.

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

• Lead others and work effectively with store crews.
• Supervise, assign, and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer‑service culture (greet, offer help, and thank).

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a full‑time flexible schedule, including early morning, overnight, weekend shifts, overtime, and urgent issue response.

• Experience as a retail manager or supervisor.

High School Diploma or Equivalent (Preferred but Not Required).

• Anticipated Weekly
  
  Hours:
  
  40
• Time Type:
  Full time
• Pay Range: $18.00 – $28.00 per hour (base rate; actual offer dependent on experience, education, geography, and other factors).

• Affordable medical plan options, 401(k) plan with company matching, and employee stock purchase plan.
• No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs, including paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.

We anticipate the application window for this opening will close on: 03/06/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.