Business Analyst, Operations

Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world – 25 million children twice a day – making them the most trusted mode of student transportation.

The company is the proven leader in low- and zero-emission school buses with more than 25,000 propane, natural gas, and electric powered buses sold. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird’s complete product and service portfolio, visit

The Business Analyst-Operations is primarily responsible for working with the operations team to design, implement and review procedures, systems and equipment involved in the manufacturing process. The Business Analyst is responsible for proactively researching automation techniques, testing new systems for efficiency and recommending improvements to – or new requirements for – business processes and operational procedures as related to the operations process.

• Lead efforts to optimize processes and enable efficient operations in a dynamic manufacturing environment.
• Participate in meetings with decision makers, systems owners, business users and business partners to identify opportunities where DM/MES/SFC solutions can achieve business, financial, and operation goals.
• Participate in planning, design and review sessions for the purpose of enhancing processes, operations, and information process flow utilizing DM/MES/SFC solutions.
• Perform cost-benefit and return on investment analyses for proposed solutions to aid management in making implementation decisions.
• Assist in defining software development project plans, including scoping, scheduling, and implementation.
• Manage projects where DM/MES/SFC solutions can achieve business, financial, and operation goals.
• Establish strong working relationships with leadership and operations teams within various business groups inside and outside the organization to achieve objectives.
• Chart existing business processes in order to define current business activities for the development of procedures and models.
• Develop, standardize, and maintain new or improved processes based on findings and analysis.
• Effectively communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.
• Provide configuration and user support for DM/MES/SFC systems.
• Ensure compatibility and interoperability of computing systems.
• Assist with the development and maintenance of user manuals and guidelines.
• Assist with training of end users to operate new or modified systems.
• Provide guidance and/or instruction to IT staff members.

• Experience with Lean Manufacturing and Value Stream Mapping.
• Extensive experience in supporting DM/MES/SFC applications.
• Strong understanding of PLC, Control Systems, Robotics and machine interfaces.
• Strong understanding of manufacturing applications that include ERP, Time Tracking, QMS, Resource Management, Project and Portfolio Management.
• Strong understanding of integration touch points between ERP and MES.
• Strong understanding of CAD interface and engineering job functions.
• Experience with Dassault Systemes’ 3DX Platform, Catia, Delmia & Apriso a plus.
• Experience with enterprise PLM systems such as ENOVIA, Teamcenter, Windchill or equivalent a plus.
• Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.
• Experience in the design, development, and implementation of software and hardware solutions, applications, or products.
• Experience interviewing end-users for insight on functionality, interface, problems, and/or usability…