Certified Medical Assistant

Certified Medical Assistant – Atrium Health Navicent

Position: Certified Medical Assistant
Department: 09120 AHNMG Administration – 770 Hemlock St, General Administration
Status: Full time
Hours per week: 40
Schedule Details: Teammate will be working in the AHN Medical Group Float Pool covering needs in various practice locations
Pay Range: $19.45 – $29.20 per hour

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately; ensures equipment and supplies are in working order and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Must demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served and to interpret patient data relative to age‑specific needs as detailed in department policies and procedures.

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program, or equivalent clinical experience by military training (DD214), or EMT.
• For IL/WI Divisions and Floyd & Navicent: 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.

• Current American Heart Association (AHA) BLS certification required (or equivalent).
• Successful completion of Atrium Health’s competency assessment.
• Certified or registered as a CMA or RMA by a recognized National Organization (AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, NRMA, etc.).
• For IL/WI Divisions: BLS for Healthcare Providers certification must be obtained within 45 days unless otherwise approved.
• Additional certifications such as PEARS, CMAC, or AMCA may be required in select areas.

• Two years of experience in a clinical practice setting as a Medical Assistant.

• Ability to perform routine and complex technical skills within the Medical Assistant scope after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, Windows navigation, and use of electronic medical records.
• Customer‑service orientation that supports a positive patient experience.

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the day.
• Ability to lift 35 pounds without assistance; use of patient‑handling equipment with a coworker required for lifts over 35 pounds.
• Must have functional speech, vision, hearing, and touch with fine‑hand manipulation skills.
• Exposure to mechanical, electrical, chemical, blood and body fluids hazards; protective clothing and equipment required.
• Operates all equipment necessary to perform the job.

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