Records Clerk; afternoon shift

Position: Records Clerk (afternoon shift)
* High school diploma or GED equivalent
* Minimum of two (2) years of office clerical work experience
* Associates degree or higher
* Three (3) or more years of office clerical, bookkeeping or accounting related work experience
* Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public
* Providing customer service to internal and external customers via phone, email and in person
* Performing a variety of duties, often changing from one task to another of a different nature
* Performing somewhat complex mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
* Organization and time management
* Operating personal computers with current versions of office efficiency software and applications
* Performing data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reporting
* Assigning, prioritizing, monitoring, and reviewing work assignments
* Provide excellent customer service to both internal and external customers with tact and courtesy
* Effectively speak, write and understand the English language
* Speak and understand a language other than English is preferred
* Understand and carry out oral and written directions
* Meet schedules and deadlines of the work
* Accurately organize and maintain paper documents and electronic files
* Work independently
* Maintain the confidentiality of information and professional boundaries
* Perform moderate level clerical/administrative related duties with a high degree of accuracy
* Lead and train staff and coworkers
* Learn new policies, practices and procedures
* Read and understand laws, rulings and other published guidance
* Handle, process and account for large sums of cash/money
* Understand and follow complex registration, eligibility and enrollment guidelines
#J-18808-Ljbffr