Quality Manager

Overview

The Quality Manager supervises the quality function for all products and reports directly to the Chief Executive Officer. The role acts as a “Change Leader” to foster a proactive quality culture.

• Develop, implement, and maintain Quality Management Systems in accordance with ISO, IATF 16949, and other relevant standards.
• Implement quality systems in the manufacturing process to produce zero‑defect parts.
• Lead root‑cause analysis and corrective/preventive actions across manufacturing operations.
• Establish quality control and inspection procedures to ensure compliance with customer and regulatory requirements.
• Drive continuous improvement initiatives to enhance product quality, process efficiency, and cost reduction.
• Collaborate with cross‑functional teams (Production, Engineering, Supply Chain) to resolve quality problems proactively.
• Monitor and report key quality metrics to executive leadership and recommend strategic improvements.
• Lead internal and external quality audits.
• Manage Quality Department personnel and foster a culture of quality excellence.
• Stay updated on automotive industry trends, regulatory changes, and technological advancements relevant to quality management.
• Provide technical support service for manufacturing quality issues.
• Prepare required reports for customers regarding quality issues and prepare for customer visits.
• Resolve quality issues with customers in a timely manner.
• Assist Account Managers with PPAP packages and associated documentation.
• Develop Quality Results Inspection sheets and Picture Process Maps.
• Assist Account Managers with Material Return Authorizations and oversee closure and maintain customer rework authorization.
• Maintain quality records and provide detailed quality reports.
• Evaluate customer‑supplied product and provide assistance as needed to quality personnel.
• Serve as the customer’s voice on quality related concerns.

• Bachelor’s degree in Mechanical, Industrial, Manufacturing, or related field;
  Master’s degree preferred.
• 10+ years of manufacturing quality management experience.
• Proven track record of leading quality assurance teams and implementing quality systems in a manufacturing environment.
• Automotive industry experience and IATF 16949 knowledge is a significant plus.
• Strong understanding of manufacturing processes, tooling, and quality control techniques.
• Demonstrated ability to analyze data, identify trends, and implement solutions.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to work effectively with executive management and operational teams.
• Equal opportunity employer statement.

• 5 Why (Root Cause Analysis Method)
• Quality Control Experience
• Tolerance Analysis
• Quality Control Data Analysis
• PPAP Process Experience

• Coordinate Measuring Machine (CMM) (Zeiss)
• Quality Control Software