Senior Hearing Care Professional Floater - OH

Overview

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection — from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We are dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Location:

Ohio, United States

Senior Hearing Care Professional Floater - OH / IN

Join Audio Nova, the fastest-growing private audiology care group in the U.S., and a valued member of the Sonova family. We’re seeking dedicated, enthusiastic professionals to be part of our mission-driven team.

Whether you’re an experienced audiologist, a licensed hearing instrument specialist, or a 4th-year extern, Audio Nova offers a supportive, dynamic environment where you can thrive and unlock new career opportunities.

Why Choose Audio Nova?

Our People Promise:

• A place where you have an impact — Your work matters. At Audio Nova, we’re transforming lives through hearing care and patient outcomes. You’ll join a team passionate about making a real impact every day.
• A place where you can grow — We invest in your development with ongoing training, mentorship, and clear career pathways so you can thrive professionally and personally.
• A place where you can belong — We believe in building a community where your contributions are valued and collaboration is at the heart of everything we do.

Salary: $80 - 90,000 + Sales Incentive Plan

• Car allowance ($500-1000 monthly)

As a Senior Hearing Care Professional (Sr. HCP), you will play a crucial role in providing exceptional care and support to patients, fulfilling all HCP duties, and guiding the region and other HCPs. You will be a subject matter expert in hearing care, providing guidance on the customer sales journey and services, applying best practices within clinics, giving hearing health recommendations, and supporting the clinic’s overall business.

Working closely with the Regional Director, you’ll train and direct peers to maximize quality care and service for patients.

Your role at Audio Nova

In addition to meeting the requirements of the Hearing Care Professional job description, the Senior Hearing Care Professional is responsible for the following:

• Provide the highest standards of care by following Pinnacle Audio Care and MEET patient journey
• Provide coverage designated clinics or service areas based on operational needs
• Subject matter expert on company practices, policies, and standard operating procedures
• Conduct preliminary interviews of Hearing Care Professional candidates
• Facilitate the onboarding and training process for Hearing Care Professionals, including the 90 day review
• Ensure new Hearing Care Professionals receive the necessary training and assessments to stay on track
• Act as a mentor for new Hearing Care Professionals and provide ongoing training and support
• Assist with product training and professional training related to fitting & testing
• Conduct one-on-one peer mentoring and sales coaching sessions, when not required to act as a floater for offices in need
• Audit patient charts and provide feedback to the HCP on performance of best practices (Pinnacle Audio Care) as identified by the regional leader
• Attend coaching calls with regional leader
• Attend, support and co-facilitate region calls conducted by the regional leader
• Provide support during acquisitions
• Oversee and support Hearing Care Professional…