Credit Controller; Construction Ledger Specialist

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Location:

Macclesfield, England, United Kingdom

Head Office, Macclesfield
£28,000 - £30,000 per annum
15‑month fixed‑term contract, Full Time (Maternity Cover)

• Credit Control
  • Managing sub‑contract construction ledger paperwork, payment allocations, and retention payment periods.
  • Using a firm but fair approach to ensure customers pay within agreed payment terms, communicating via telephone and email.
  • Liaising with customers, Customer Services and Sales teams to log, investigate, and resolve account disputes.
  • Managing held order queues with customers, Customer Services and Sales to ensure timely order release in line with payment terms and credit limits.
  • Familiarity with the principals, functions and websites of credit insurers and credit reference agencies.
  • Setting, maintaining and regularly reviewing customer credit limits.
  • Liaising with insolvency practitioners and solicitors where required.
  • Attending weekly stakeholder meetings and providing up‑to‑date reporting on overdue accounts and disputes.
• Sales Ledger Administration
  • Recording, posting and allocating daily customer receipts received via bank transfer, bank card, and cheque.
  • Managing customer receipt queries and remittance processing.
  • Weekly reconciliation of receipts received and posted.
  • Liaising with Customer Services to report and manage proforma invoice payments.
  • Processing new account applications, including credit reference checks and credit insurance applications, and setting up new customer accounts.
  • Maintaining existing customer accounts.
  • Managing shared team email inboxes, responding to or forwarding correspondence as appropriate.
  • Completing month‑end reporting activities.
  • Providing holiday cover, absence cover, and general support to colleagues within the Accounts Department during busy periods.

• Good knowledge and experience of construction industry credit control requirements (including retention and/or defects periods, variation work and main contractor discounts).
• Ability to learn and adapt to using new systems quickly.
• Clear, concise and professional written and verbal communication skills, including telephone and face‑to‑face interaction.
• Intermediate Excel skills, including pivot tables, lookups and SUMIFS.
• Experience of working within a Finance department.
• Customer service orientated aptitude, considerate and respectful when working with others.
• Strong numeracy, organisational, administrative and problem‑solving skills.
• Comfortable working in a fast‑paced office environment and meeting deadlines.
• A proactive team player, able to use initiative and work independently.
• Confidence, positivity and enthusiasm.
• Able to listen attentively and interpret instructions effectively.
• Self‑assured and resilient when dealing with challenging situations.

• Competitive salary.
• 26 days annual leave plus bank holidays (4‑5 days saved for Christmas).
• Additional annual leave purchase scheme (up to 5 days).
• Birthday Holiday.
• Employee Benefits Platform, including:
  • Employee Assistance Programme.
  • 24/7 free confidential advice.
  • Discounted high street shopping.
  • Cycle to work scheme.
  • Group life insurance and death in service.
  • Company Pension contribution.
  • Occupational Health Services.
  • Discounted Gym Membership.
  • Free parking on all sites.

Entry level

Full‑time

Accounting/Auditing and Finance;
Industries:
Accounting

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