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Service Advisor - Mercedes-Benz

Job in Macclesfield, Cheshire, SK11, England, UK
Listing for: LSH Auto
Full Time position
Listed on 2026-01-24
Job specializations:
  • Automotive
    Automotive Sales
Salary/Wage Range or Industry Benchmark: 30387 GBP Yearly GBP 30387.00 YEAR
Job Description & How to Apply Below

Overview

Join LSH Auto as a Service Advisor for Mercedes-Benz at our prestigious dealership in Macclesfield. We are seeking an exceptional individual with a passion for delivering outstanding customer service and an eye for detail in the automotive sector. As a key member of our team, you will ensure customers receive the highest quality of service for their Mercedes-Benz vehicles.

Hours and Salary

Hours - 45

Salary - £30,387 Plus OTE bonus

Key Responsibilities
  • Welcoming and assisting customers in a friendly and professional manner
  • Recording customer enquiries and vehicle concerns accurately
  • Providing clear service estimates and timelines to customers
  • Collaborating with our skilled technicians for efficient service execution
  • Keeping customers updated on their vehicle status throughout the service process
  • Resolving any customer issues or complaints effectively
Qualifications
  • Experience as a Service Advisor, preferably within the automotive sector
  • Outstanding communication and interpersonal skills
  • Strong organisational skills with the ability to handle multiple tasks
  • A good understanding of automotive maintenance and repair processes
  • The ability to work well under pressure in a fast-paced environment
  • Familiarity with service management software or tools
  • A valid UK driver's licence
Benefits
  • A range of Mercedes Benz training and leadership programmes
  • Refer a friend scheme – up to £1000
  • Funded ongoing training and development
  • Platinum Plus Rewards Scheme
  • Colleague Car Purchase Scheme
  • Eye care Vouchers
  • Life Assurance (4 x annual salary)
  • 31 days holiday (including bank holidays), rising to 38 days with length of service
  • Wellbeing Support
  • Company Pension
  • On site gym
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