Customer Care Representative - Enterprise
Job in
Mableton, Cobb County, Georgia, 30126, USA
Listed on 2026-03-01
Listing for:
MSC Industrial Supply
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Processes electronically generated orders, quote requests, customer service inbound phone calls, email and chat inquiries for MSC's large Enterprise Customers;
Assists customers and other team members with basic customer technical issues, product knowledge, order processing gaps while also resolving all customer service concerns;
Interacts with National Account Managers to promote MSC's sales related solutions, account retention and revenue generation strategies;
Communicates customer concerns to management ensuring the most effective problem resolution;
Utilizes 3rd party purchasing portals and coordinates with Credit and ITB2B Teams to minimize invoice rejections
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×