Admin Assistant; Special Orders

Position: Admin Assistant (Special Orders)
# Admin Assistant (Special Orders)## Admin Assistant (Special Orders)### Job Introduction
* ** Admin Assistant (
** Special Orders)****
* ** Lytham St Anne's, Lancashire**
* ** 30 hours, to be worked across 4 or 5 days*** **£12.21 per hour + excellent benefits**
* ** Close date:
Friday 6th February 2026**
* ** Interview dates:
Wednesday 11th February
** We’re looking for a self-motivated and highly organised Admin Assistant to join our friendly and fast-paced Special Orders team. This is a great opportunity to play an important behind-the-scenes role, helping us deliver exceptional service and ensure every special order is handled with care and attention to detail.

This is a part-time position of 30 hours per week, with days negotiable across either four or five days, Monday to Friday. Some flexibility will be required during peak periods, which may include occasional weekend working on a rota basis, shared in advance.

As our Special Orders Admin Assistant, you’ll be passionate about delivering a great customer experience and will support the team in fulfilling customer orders as efficiently and profitably as possible — helping us bring special moments to life for our customers.
** Main Responsibilities
*** Completing the Store Customer orders using our inhouse Elucid system
* Communicating with our suppliers and stores using phone and email
* Chasing and communicating with suppliers on our outstanding orders
* Ensuring all audit controls are met to ensure stock levels are correct
* Decision making based on balancing customers’ needs with company profitability
* Using Microsoft Dynamics NAV to:
Check stock availability and upcoming stock orders/ Chase orders with suppliers
** About Beaverbrooks
** Established in 1919, we have 80 locations across the UK. This includes 57 Beaverbrooks stores & 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued. The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:
* Retail's No 1 Best Company to Work For - Best Companies 2025
* Accredited as an Outstanding Company to Work For - Best Companies 2025* 'Employer of the Year 2024’ - The UK Jewellery Awards
** Amazing benefits for amazing people
** They say you get out what you put in. And, at Beaverbrooks, our people put in so  return, just
* some* of the benefits we offer include:
* 28 days holidays (inc bank hols, pro rata)
* Contributory Pension & Life Assurance
* Outstanding colleague discounts
* Wellbeing scheme
* Employee & family support & counselling with the Retail Trust
* A variety of different schemes to help you support charities close to your heart
* Office profit share bonus
** The Ideal Candidate
**** ESSENTIAL SKILLS AND EXPERIENCE
*** Ability to demonstrate the values and behaviours of the Beaverbrooks Way
* Excellent verbal and written communication skills
* Experience in the use of Microsoft packages, predominantly Outlook & Excel
* Ability to prioritise tasks and manage time effectively to meet deadlines
* Analytical and organised
* Quick to learn new systems and procedures
* Flexible working approach and ability to thrive on a reactive department
* Self-motivated and positive
* Ability to work within a team, on your own and under pressure
* Ability to follow set procedures
** DESIRABLE SKILLS AND EXPERIENCE
*** Experience of using Microsoft Dynamics NAV
* Previous experience within a customer service role and/or quality control
* Confident decision-making skills
* Knowledge of Beaverbrooks product

Beaverbrooks - The hallmark of amazing people

Ref: INDOFFBeaverbrooks|  Open Street Map  contributors|  |  || --- | --- || Salary | £12.21 per hour + excellent benefits || Frequency | Hourly || Job Reference | bvrbrooks/TP/360822/4462 || Contract Type | Permanent – Part-Time || Closing Date | 6 February, 2026 || Job Category | Stock Control || Business Unit | Lytham St Annes || Location | Lytham St Annes, United Kingdom |
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