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Technical Support Specialist R20
Job in
Lynwood, Los Angeles County, California, 90262, USA
Listed on 2026-02-07
Listing for:
Simplify Recruitment
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Technical Support Specialist needed in a Large Law Firm based in Lynwood Pretoria.
Duties & Responsibilities
Manage, maintain, and repair IT systems. Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.
Technical Support Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
2 years experience
Windows 10 / 11 Experience - crucial
MS Office Experience - crucial
Windows Active Directory – crucial
Networking – advantageous
Arc Serve – advantageous
Windows Group Policies – advantageous
Fortinet/Firewall – advantageous
Office 365 Admin - advantageous
Degree or diploma - advantageous
Package & Remuneration- R20 000.00
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