Member Experience Sales Associate - Lynnwood

We Work Hard so Others Can Live More

We’re on the lookout for high caliber results‑driven team members to join the Orange theory Fitness Afterburn Coaching Team! At Orange theory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about enabling all people, regardless of age, shape, size, or ability, to achieve life‑changing results.

Do you have a go‑getter attitude, a customer‑care mindset, and a desire to earn competitive income while being part of a dynamic, game‑changing team? If so, we want you on our team!

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while meeting or exceeding key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.

• Cultivate genuine, experience‑focused connections with members and guests, including answering questions, resolving concerns, and ongoing outreach regarding membership status.
• Ensure a friendly, helpful, and inclusive experience for all members and guests.
• Deliver an exceptional and versatile sales and service experience that inspires members to pursue fitness goals with our community.
• Commit to maintaining a safe and clean studio environment for members and guests.

• Positive, genuine, and passionate – self‑motivated, eager to learn, enjoy interacting, helping others, and sincerely care about well‑being.
• Possess exceptional interpersonal skills and are customer‑service focused with a willingness to deliver above and beyond levels of service and to seek opportunities for development.
• Have 1+ years of related experience in a similar role.

Pay: $19.50/Hour

Job Type: Variable Hour Employee – Part‑time & Full‑time hours available

Hours per week: 20‑40, 25 or more preferred

• Opportunities for advancement and long‑term career growth.
• Workout for free.
• Casual/Fitness dress code.
• Flexible schedule.
• 401K plan.
• Dental and vision insurance plans.
• Supplemental insurance plans such as hospital, indemnity, and critical illness.
• Potential for PTO benefits and medical insurance after the initial measurement period.

The presence and influence of Diversity & Inclusion within Orange theory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and training our team to be inclusive and accepting of our differences.

We believe that in order to affect the change that we want to see in the world, it begins with how we, Orange theory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

Afterburn participates in the federal government’s E‑Verify Program. Right to work. Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated. Afterburn is an Employment‑at‑Will Employer.

Disclaimers:
This employment opportunity is with one of the largest independently owned and operated Orange theory Fitness Franchise, Afterburn Coaching LLC.