Lead Mitigation Technician

Benefits:

Paid Training for IICRC, WRT, IICRC FRST & Lead RRP Licensing

Advancement Opportunities

Company shirts

Medical, Dental, Vision Benefits

Company Cell Phone/Cell Phone Allowance

401(k) matching

Competitive salary

Paid time off

Parental leave

Paul Davis Restoration of Greater Seattle is under new, energized ownership—led by the top-performing Paul Davis office in the Pacific Northwest. With a renewed focus on growth, innovation, and team development, we’re building something special—and we want you to be part of it.

Are you an experienced leader with a passion for construction and project management? Do you thrive in high-energy environments where every day brings a new challenge? If you're looking for a place where your skills are valued, your potential is unlimited, and your impact is real—this is your opportunity to join our team as a Lead Mitigation Technician.

Lead Mitigation Technician $25.00 - $30.00 per hour depending on experience + overtime opportunities

The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. Our team's professional approach ensures both the property and the customer are attended to, while prioritizing safety, efficiency, and property preservation.

RESPONSIBILITES:

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

Recruit and coach technicians both in the field and in the warehouse

Survey damage within the property

Evaluate and record damage to all items within the property

Manage cleaning process for both contents and structural damage

Demolition of structural damage to properties through the use of hand and power tools

Clean up assigned job sites after demolition

Perform initial site visits

Conduct moisture inspections

Set restoration equipment within guidelines

Complete notes of assigned jobs in our primary operating system (RMS)

Contact the customer of assigned jobs with ETA

Take photos of jobs assigned at start, completion, and throughout the process

Responsible for maintaining assigned vehicles and equipment

Responsible for unloading and reloading assigned vehicles with equipment

Keep equipment clean and organized in the shop

Responsible for unloading trash in assigned area

Responsible for recording your time and coding it to the job assigned

Pass IICRC certifications as IICRC classes are offered

Assist in the development of new hires through on the job training

All other duties as assigned

Competency –

Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad)

Customer Service Skills

Communication skills via phone and face to face

Computer skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested

Ability to create documents and estimates

Ability to answer and communicate with customers over the phone and face to face

Ability to work independently

Ability to lead a team of Technicians

Ability to complete work on multiple jobs within the same time frame

Ability to participate in an on call schedule

Ability to work within hazardous environments safely

Ability to safely operate hand and power tools

Ability to operate a company vehicle safely

Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics

Maintain a level of confidentiality

Required

Education and Experience:

High School Diploma or GED required

Customer Service experience

1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Physical Requirement:

Must be able to stay in a stationary position up to 25% of the time within a vehicle.

Constantly moves about job sites

Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces

Occasionally ascends and descends a ladder to complete jobs

Must be able to observe and perceive information on a computer and documents

Must be able to communicate and converse with customers over the phone and face to face

Frequently will lift up to 60lbs

Ability to safely operate a company…