Field Sales Representative

Posted Monday, April 17, 2023 at 7:00 AM

Position will cover North Seattle and Lynnwood area!!

The Field Sales Representative drives DPI sales at customer sites within an assigned territory and route through placement of product, promotional selling and effective display of merchandise. The Field Sales Representative must be available for intra- and interstate travel depending on geographic location, with overnight travel as needed. The Field Sales Representative must project a positive image to DPI customers and while adhering to DPI policies and procedures.

Must be able to work both independently and collaboratively with coworkers, customer’s employees and vendors.

• Engage in product sales and additional promotional sales through service visits at customer sites.
• Merchandise product for display and placement in a way that attracts sales at customer stores and secondary and perimeter locations.
• Transport product from storage areas and place product onto customer shelves or displays.
• Maintain quality and quantity of products on shelves by rotating products, checking code dates to ensure freshness and replenish product with back stock.
• Conduct Inventory counts and reconcile orders for customer accounts by verifying accuracy of delivery records with product delivered.
• Create and transmit customer credits for spoiled and/or returned goods.
• Create and transmit orders for product replenishment and other corresponding paperwork in a timely manner, meeting DPI order deadlines. Verify accuracy of transmission by confirming receipt with DPI Warehouse personnel.
• Deliver exceptional customer service at all times when communicating with store management, personnel and customer policies and procedures in compliance with DPI’s standards.
• Reset displays of merchandise at customer locations to enhance display of product.
• Maintain fixture cleanliness to enhance sales.
• Write and stock orders for product placement and/or issue credits for spoiled and/or returned goods.
• Communicate with warehouse personnel and District Manager regarding product discrepancies and/or customer issues.
• Plan and carry out daily schedules according to assigned customer locations. Travel throughout assigned territory, manage timelines to ensure completion of assigned customer and DPI requirements, and respond to fluctuations in workload to deliver quality customer service according to DPI standards.
• Coordinate and communicate product merchandising needs and customer requirements with Merchandiser and Reset Specialist.
• Operate office- and field-based electronic equipment for communications and transmission of orders and credits; operate cell phone to communicate with customers, supervisors or coworkers and for electronic timekeeping.
• Operate motor vehicle to travel to and from customer locations throughout assigned territory.
• Attend scheduled trainings and meetings as required to meet customer and DPI standards.
• Attend store inventories to verify accuracy of product counts performed by inventory crews, requesting corrections as needed. Report and present results of findings to District Manager.

The employee must be proficient in written and spoken English and possess basic math skills. The employee must have a high school diploma or equivalent. Basic skill in Microsoft Office (Excel, Word, Outlook and Power Point) is required. The minimum required level of experience is one year in DPI operations or a related sales field (with perishable experience necessary for certain areas).

The employee must have a valid driver’s license, maintain a driving record that meets DPI’s standards and insurance eligibility requirements for excess liability. The employee must have reliable transportation, and if using a personal vehicle must maintain automobile liability coverage adequate to meet the financial responsibility laws of the state(s) in which the employee operates.

The work environment is indoors. The employee may be exposed to variable temperatures from the three different product climates (dry, cold, freezer). The employee is also exposed to temperature variation during…