Retail Sales Lead; Alderwood

Overview

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. We create plush and lifestyle products with a strong fan community and a playful, customer-focused culture. Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.

WHO ARE WE? We strive to create a customer experience based on sharing our love for the brand while building long-lasting relationships with our customers. We are experiencing rapid growth and are seeking career-driven leaders who are obsessed with delivering an exceptional store experience. These leaders will help shape the voice and character of the Squishable store experience.

The ideal candidate is a natural-born leader who loves the store experience, is passionate, organized, and can bring happiness to people’s lives. They should be confident, creative, friendly, adaptable, and able to perform at a high level while remaining calm and organized. Candidates must be well-spoken and comfortable interacting with people at all levels.

• Understands organizational objectives and makes decisions with the Store Manager that align with company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity management: accountable for personal sales and team performance
• Acts as a brand ambassador in the local market to drive brand loyalty and business (e.g., charity events, mall initiatives)
• Resolves customer issues with a forward-thinking, solution-oriented approach; partners with Store Manager and/or District/Regional Manager as appropriate
• Develops individual and team product knowledge to stay up-to-date on all current in-store products
• Supervises the team daily, weekly, and monthly to meet goals and utilizes company tools; empowers others and fosters growth
• Provides feedback and coaches performance to a higher standard; supports Store Manager with constructive feedback

• Two-plus years of relevant supervisory experience in a high-volume, fast-paced, customer-facing environment
• Passion for people; a dynamic, engaged leader who empowers, inspires, motivates, teaches, and develops team members
• Strong organizational and communication skills; ability to balance priorities and deliver results in a fast-paced, entrepreneurial environment
• Ability to give and receive constructive feedback to maintain a high-performance culture
• High emotional intelligence; ability to work with and manage diverse teams with empathy and self-motivation
• Team-oriented with a collaborative work style
• Willing to work a flexible schedule including early mornings, nights, weekends, and holidays as needed
• Proficient with Microsoft Office or related software
• Ability to transport stock as required; lifting cartons up to 25 lb

Pay rate is $18 an hour

At Squishable, Inc. we value diversity, celebrate, and support inclusivity across our community and are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. If you are interested in building your career at Squishable, opportunities can be sent to your email.