Operations & Finance Manager

Overview

Habitat for Humanity of Snohomish County (Habitat) brings people together to build homes, communities, and hope. We serve our communities by building, repairing, and preserving decent and affordable homes in Snohomish County. In partnership with the community, businesses, faith organizations and individuals, we work towards eliminating substandard housing, establishing housing stability, and creating more equitable opportunities for affordable housing in our neighborhoods.

The Operations & Finance Manager oversees the organization’s financial management, administrative operations, human resources, compliance, IT systems, and facilities support. This role ensures strong internal controls, efficient systems, regulatory compliance, and a positive, well-supported staff environment. The ideal candidate is a detail-oriented, systems-minded leader who can balance strategic planning with hands-on daily operations.

Finance & Accounting:

• Oversee full-cycle bookkeeping, accounting, accounts payable/receivable, billing, invoicing, deposits, and reconciliations.
• Manage monthly, quarterly, and annual financial reporting, including forecasting, budgeting, and financial monitoring.
• Coordinate the annual audit, Form 990 preparation, and all related compliance documentation.
• Oversee payroll processing and associated tax and benefit reporting.
• Develop, document, and monitor internal financial controls to ensure accuracy, consistency, and compliance.
• Maintain and enhance integrations across accounting systems, the donor database, and point-of-sale tools to ensure accurate, efficient data flow.
• Streamline, digitize, and improve financial workflows, documentation, and reporting processes to enhance efficiency across the organization.

Corporate & Compliance:

• Ensure compliance with federal, state, and local regulations (ESD, IRS, L&I, HFHI, etc.).
• Administer workers’ compensation, insurance policies, and related reporting.
• Track and report organizational performance metrics and KPIs.
• Oversee health and safety policies, procedures, and incident documentation.

HR & Staff Management:

• Maintain HR policies, procedures, and the employee handbook.
• Manage benefits, timekeeping/PTO, personnel files, and regulatory compliance.
• Lead hiring, onboarding, background checks, and support performance evaluations and job description development.
• Support employee relations, conflict resolution, staff training, and development.
• Support and coordinate staff engagement, appreciation, and culture-building activities.
• Lead, supervise, coach, support, and partner with operations and admin staff while fostering a collaborative team culture based on transparent communication and mutual accountability.

IT & Systems Management:

• Serve as the primary liaison with the technology consultant to coordinate IT support and projects while ensuring cybersecurity best practices.
• Manage digital file systems and records retention while ensuring reliable connectivity, data integrity and secure database access.
• Oversee the setup and decommissioning of computers, phones, and other devices, including management of user accounts, permissions, and software licenses.
• Continuously improve organizational workflows and digital systems; support data collection, reporting, and analysis.

Facilities & Equipment:

• Manage vendor relationships and coordinate facility and equipment maintenance and repairs.
• Oversee maintenance schedules for store trucks and construction vehicles.
• Track and maintain facility and equipment documentation.

• A passion and commitment for the mission, values, and goals of Habitat for Humanity of Snohomish County.
• Management and supervisory experience.
• Bachelor’s degree in accounting, business administration, nonprofit management, or related field (or equivalent experience).
• 3–5+ years of experience in nonprofit operations, finance, or administrative leadership.
• Strong understanding of GAAP accounting principles and nonprofit financial practices.
• Experience with HR administration and compliance.
• Familiarity with IT systems, digital workflows, integrations, and software platforms.
• Strong interpersonal skills required with the ability to…