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Bank Customer Service Banking & Finance

Client Experience Specialist — Banking Loyalty & Solutions

Job in Lynnfield, Essex County, Massachusetts, 01940, USA
Listing for: PNC Financial Services Group, Inc.
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
A financial services company in Lynnfield is seeking a Client Experience Associate to enhance customer satisfaction while improving customer financial wellbeing. The ideal candidate will engage with customers, educate them on available banking products, and identify opportunities to refer to branch staff. Key responsibilities include problem-solving, processing customer interactions efficiently, and supporting proactive sales conversations. The role offers a rewards package with benefits, wellness programs, and career development opportunities.
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