Care Home Manager

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification
, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by , reflecting consistently high standards and resident satisfaction.
We are also proud to be a Real Living Wage employer
, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

New year. New chapter. Build your future with Kingsley Healthcare.

As part of our exciting expansion plans, we are seeking an outstanding Manager to lead our new purpose-built residential home in the North Norfolk area.

If you’re ready for a fresh challenge with a Company who is forward thinking, progressive and cares about its staff.

As Care Home Manager, you will take overall responsibility for how the home runs, from care quality and compliance to occupancy and performance. You will need to be CQC registered and comfortable working within regulation, but the focus is on creating a safe, well-led home where people genuinely feel at ease.

You will be fully supported by a dedicated Operations Manager, together with an established on-site leadership and support team, including the Deputy Manager, nursing team, Administrator, and housekeeping colleagues.

This role isn’t for the average manager… it’s for someone ready to take ownership, innovate, and lead a care home to excellence.

Reports to: Regional Operations Manager

• Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy.
• Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the home’s budget, ensuring financial targets are met and costs are effectively managed.
• Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.

• Previous experience managing a nursing / residential home.
• A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
• Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
• A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
• Enthusiasm and passion for developing high levels of person-centred care.
• Ability to actively participate in the growth and development of the care service.

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.