Program Supervisor of Individual Supports - Department Job Lynn area,Massachusetts USA,Healthcare

Position: Program Supervisor of Individual Supports - Department 303

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self‑directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We’re committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities.

Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

DEIB Statement

Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic selves. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse experiences that enrich our community daily.

Summary

The Program Supervisor assists the Assistant Director of Independent Living with oversight of the daily operation of the Individual Supports program for individuals with disabilities. Responsibilities include supervision of staff, developing, implementing and supervising trainings, and case management requirements of individuals. They will provide direct care support as needed and additional coordination of program duties as requested. Specialized training will be provided to enhance supervision or interventions designed to address multiple disabilities which may include behavioral supports or enhanced medical care.

Staff will develop, implement and supervise trainings, case management requirements of individuals, and participation in general duties.

Schedule:

Monday - Friday 9:00AM-5:00PM (40 Hours) (On‑call rotation is required for this position.)

Essential Duties & Responsibilities

Assist the Assistant Director of Independent Loving with supervision of direct care staff, including conducting supervision meetings, coaching and mentoring for skill development.

Provide interim coverage during the absence of the Assistant Director of Independent Living as directed by and with the support of the Director of Independent Living or any other interim member of program management assigned to the facility.

Provide leadership to staff to create a cohesive team environment. Communicate with on call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns or general needs of the program in the absence of an on‑site manager.

Ensure that services and documentation are maintained according to DDS, DMH, Mass Health, HUD, DPH, CARF and all applicable regulatory standards as well as Bridgewell’s policies and procedures.

Oversee all medical, clinical and financial needs of the individuals by identifying needs and securing appropriate services as needed.

Transport individuals as needed to and from medical, recreational and other activities outside the program.

Monitor petty cash and maintain spending within allowed budgetary limits

Assists with supervising and managing all data collection.

Maintain communication and collaborative relationships with DDS and other outside vendors.

Maintain sites according to DDS, CARF and agency standards.

Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.

Maintain appropriate certifications (i.e. First Aid, CPR, OSHA, Fire Safety, Human Rights, PABC, etc.) and ensure that all staff maintains their certifications.

Other duties as assigned.

Required Education/Experience

Bachelor’s degree preferred.

Must have a minimum of three to five years…


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