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College Student Support Specialist - Northeast Region of MA

Job in Lynn, Essex County, Massachusetts, 01910, USA
Listing for: Easterseals
Full Time, Apprenticeship/Internship position
Listed on 2026-01-24
Job specializations:
  • Education / Teaching
    Special Needs / Learning Disabilities, Health Educator, Adult Education
Salary/Wage Range or Industry Benchmark: 26 - 29 USD Hourly USD 26.00 29.00 HOUR
Job Description & How to Apply Below

Overview

ESMA is a non-profit organization whose mission is to ensure that children and adults with disabilities have equal opportunities to live, learn, work, and play. Join our team to make an immediate and powerful impact in the lives of the clients we serve!

College Navigator / College Student Support Specialist

Are you interested in providing on-campus support to college students with disabilities as they navigate campus life and adjust to college? Easterseals Massachusetts continues to expand its very successful College Navigator program throughout the state. The College Navigator team offers a supportive environment with comprehensive new hire training through job-shadowing with other experienced members of the team to set up new team members and the students they support for long-term success.

Position Overview

Position Overview:

College Navigators provide on-campus and virtual support to college students with disabilities as they adjust to academics without IEP accommodations and navigate campus living. This position requires onsite availability primarily at Salem State University, Endicott College, and Gordon College, but may include other colleges in the Northeast area of MA.

Applicants should have full-time availability Monday-Friday with the ability to start as early as 8 am and go as late as 5 pm depending upon student schedules. Applicants should have or their own daily reliable transportation to commute between campuses on a daily basis. Compensation rates for candidates with a Bachelor s degree is $26/hour and $29/hour for those with a Masters degree working a 35-hour workweek.

Essential

Functions
  • Develop action plans each semester that addresses each student’s goals as they relate to their transition into college
  • Provide 1:1 coaching to develop and support concrete goals in areas of higher education and independent living to meet each student's unique needs and encourage independence in all phases of the student’s program
  • Support the student with executive functioning skills such as time management, organization, scheduling, etc.
  • Identify potential barriers and problem-solve around them with students and college staff
  • Create a supportive environment between the college and the student
  • Advocate for the student by identifying their needs and explain them to college staff
  • Maintain ongoing documentation related to monitoring and evaluating client progress on goals
  • Communication with referring agencies and program manager including monthly notes, weekly check-ins, and identifying and problem-solving challenges with clients
  • Ability to meet expectations, standards, and protocols of work sites and referring agencies
  • Assist students with navigating online learning platforms including, but not limited to Blackboard, Canvas, and Moodle
  • Help students understand the current college culture and expectations
Other Functions
  • When applicable, assist clients in the consistent and appropriate use of assistive technology as outlined in the action plan to develop greater self-sufficiency and functioning
  • Review and discuss with the program manager potential referrals for other ESMA programs and services
  • Provide ongoing program ideas for improvement to the program manager
  • Attend transition-related conferences and represent Easter Seals Transition Services in local and state meetings, as requested by the program manager and/or director
  • Resolves routine administrative problems
  • Adapt communication style to effectively communicate with all individuals, including those with different communication abilities
  • Regular interfacing with students, families, disability professionals, and educators
Qualifications
  • Bachelor’s degree in related field required; and/or Master’s degree in related field
  • Experience with young adults with disabilities preferred
  • Knowledge of pertinent academic areas and learning situations including but not limited to secondary educational systems such as Blackboard, Moodle, Canvas, etc.
  • Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams) and Zoom video conferencing
  • Excellent verbal, written, and interpersonal communication skills
  • TB test and health documentation…
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