Service Technician; Mid Atlantic Area

Overview

Job Title:

Service Technician (Mid Atlantic Area)

Location:

Multiple positions located at or near our Mid Atlantic US Customer Center Locations - Allentown, PA;
Shrewsbury, PA;
Richmond, VA;
Greensboro, NC;
Charlotte, NC. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Salary:
Starting pay range $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position. $3,000 Sign On Bonus.

Schedule:

Monday - Friday 7:30 AM - 4:30 PM

Equal Opportunity

Employer:

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand is dedicated to Making Life Better for employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies—from compressors to precision handling of liquids, gases, and powers—to increase industrial productivity, efficiency, and sustainability. Supported by 80+ brands, our products are used in markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more.

Learn more at

The Field Service Technician serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and should have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment and interact with customers to address equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively with customers and co-workers (verbal and written).
• Provide technical assistance on pre-commissioning, start-ups, installations, and repairs of compressed air systems, including hands-on work to ensure equipment operates to customer requirements with limited guidance from the Master Technician.
• Increase customer awareness of Ingersoll Rand products, services, and solutions (e.g., Preventative Maintenance, Diagnostics, Audits, and Leak Detection).

• 2+ years of experience troubleshooting industrial or commercial mechanical systems.
• Valid driver’s license for at least 12 months with no major or frequent traffic violations (e.g., DUI in last 5 years, Hit & Run, license suspension, reckless driving, or multiple preventable incidents in last 3 years).
• On-call availability required after a 90-day acclimation period; on-call weeks occur approximately every 4 weeks or as determined by management.
• Highly physical role requiring regular use of hands, walking, stooping, kneeling, and ability to lift or move weight in line with safety policy.
• High School Diploma or equivalent required.

• Ability to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality knowledge (system compressors/dryers and air treatment).
• Operating knowledge of Microsoft Office and basic computer use; proficiency with handheld devices and network bases.
• Maintain proper business travel practices in a cost-efficient manner.

• Industrial air compressor maintenance knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

• Service Technicians travel daily within a 3-hour radius of service area.
• Company vehicle and fuel card provided.

Our comprehensive benefits package includes medical, prescription, dental, and vision plans, wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant. We aim to empower you to take charge of your health and career. See  for more information.

Please apply via our website: