Registration Coordinator

Registration Coordinator page is loaded## Registration Coordinator locations:
Lynchburg time type:
Full time posted on:
Posted Todayjob requisition :
JR100456

At Ortho Virginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—Ortho Virginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.
** Primary Functions & Responsibilities
*** Maintain the registration desk, answer phone lines, and schedule appointments
* Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
* Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
* Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
* Coordinate with billing office on collections and balancing payments.
* Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
* Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
* Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
* Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
* Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
* Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
* Ability to work flexible schedules to meet clinic needs
** Knowledge, Skills & Abilities
*** Must be able to multi-task with a strong sense of responsibility and initiative
* Strong written and verbal communication and interpersonal skills
* Exceptional customer service skills and focus
* Must be comfortable assessing situations and resolving or escalating as required
* Able to establish/maintain effective working relationships with patients, staff payers and team members
* Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
* Must be able to understand and explain most insurance and billing questions as it pertains to the patient

This organization participates in e-Verify. Esta organización participa en e-Verify.### Get In Touch Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
#J-18808-Ljbffr