Residential Aide

Mainspring Recovery is a mission-driven behavioral health organization built on the belief that healing happens when the right people are in the room. We provide care across multiple levels, including Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP), supporting individuals and families throughout the recovery process.

Every role at Mainspring, clinical and non-clinical alike, contributes to creating safe, structured, and effective environments where people can rebuild their lives. We invest in strong teams, clear systems, and thoughtful leadership, believing meaningful impact comes from doing the work well, supporting one another, and holding ourselves to high standards across the organization.

Residential Aide

Laurie Hood, Director of Residential Aide Services

Residential

On-site, Lynchburg, VA

Full-time, Non Exempt

The Residential Aide plays a vital role in ensuring a safe, structured, and supportive environment for clients in a residential addiction recovery setting. This position involves continuous client care, supervision, and role modeling, with responsibilities increasing progressively through the R.I.S.E. (Raising Initiative Skills for Elevation) Program. The Residential Aide is responsible for monitoring the therapeutic milieu and client activities, responding to client crises and emergencies as needed, and transporting clients to outside activities, evening AA meetings, and appointments as needed.

This position requires the individual to possess good communication skills and boundaries within the scope and setting of the therapeutic community. This position assures a safe and drug-free environment and provides life skills and self-help group education.

• Ensure client well-being and safety by providing a structured, positive, and supportive environment.
• Act as a resource for new clients, facilitating their integration into the program.
• Participate actively as a member of the multidisciplinary treatment team.
• Demonstrate professionalism, empathy, and strong boundaries with clients at all times.
• Maintain confidentiality and adhere to HIPAA and 42 CFR Part 2 guidelines.
• Document activities, observations, and client behaviors accurately and timely in the Kipu system.
• Assist with admissions, including body searches, personal property checks, and completing inventory checklists.
• Ensure regular safety rounds and adherence to supervision intervals.
• Assist in promoting life skills and discharge planning.
• Perform all other duties as assigned.

• High school diploma or equivalent.
• Current valid driver’s license and insurability.
• CPR and MANDT certification within 90 days of hire (training provided).

• Minimum one year of experience in a behavioral healthcare or addiction recovery setting.
• Familiarity with addiction treatment and the recovery process is preferred.

• Strong organizational, communication, and documentation skills.
• Ability to empathize with clients while maintaining professional boundaries.
• Proficiency in Microsoft Office and EHR/EMR systems (e.g., Kipu).
• Crisis de-escalation and problem-solving abilities.
• Commitment to promoting diversity, inclusion, and a collaborative work environment.

• Full-time, 40 hours per week, shift work 7:00am-3:30pm or 3:00-11:30pm, weekdays and/or weekends vary based on shifts available - inquire to learn more about future schedules, some holidays

Mainspring conducts, as required, job-related background checks, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment.

Mainspring is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.