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Bilingual Customer Success Mgr./ CSM

Member-Focused Banker: Sales & Service Pro

Job in Lynchburg, Campbell County, Virginia, 24513, USA
Listing for: Freedom First Credit Union
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
  • Sales
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A regional credit union in Lynchburg, Virginia seeks a member services representative to facilitate transactions and provide exceptional service to members. Responsible for identifying member needs through consultative sales techniques, educating them on available options, and ensuring satisfaction. Candidates should have customer service experience and strong interpersonal skills. This position requires a two-year college degree or equivalent specialized training and is based in an office environment, not eligible for remote work.
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