Admissions Administrator

Here at Brockenhurst College, we are looking to recruit an Admissions Administrator on a permanent, part time (0.4

FTE) basis. In return, you will receive a salary of £24,617 per annum (pro rata). We are a busy organisation that can offer you a great working environment and opportunities.

Wessex Education Shared Services (WESS) is a wholly owned subsidiary of Brockenhurst College. We provide a wide range of services to the College including financial management, payroll, human resources, examinations, student records and data returns processing and IT Software development.

As our Admissions Administrator, you will provide effective and efficient administrative support throughout the student admissions journey. The role supports the coordination of enquiries, applications, interviews and enrolment activities, while maintaining accurate data and contributing to the applicant experience.

• Assist with the co-ordination of the student admissions journey.
• Respond to and track online, telephone and in-person enquiries and applications, ensuring timely and accurate handling in line with College timescales.
• Maintain accurate applicant records and provide reports and data from internal systems as required.
• Provide procedural advice to prospective students and/or parents on courses, policies, term dates and entry requirements.
• Arrange and coordinate applicant interviews and auditions via online systems, email, letter or telephone, maintaining an accurate appointment schedule.
• Coordinate sixth form and adult enrolment procedures, including collection of fees, raising invoices and processing refunds in accordance with College financial regulations.
• Monitor the Student Loan Portal for adult applicants and liaise with the Access Coordinator as required.
• Assist with the handling of student programme amendments, offer letters, course changes and student withdrawals.
• Gather and share information on applicants with learning differences or individual needs, liaising with relevant staff.
• Liaise with Heads of Curriculum and teaching staff regarding course requirements, capacity and organisation.
• Support ongoing data quality checks and data cleansing activities.
• Ensure adherence to GDPR, data protection, funding guidance and all College policies.
• Respond to internal and external queries in a clear, professional and timely manner, maintaining a high standard of customer service at all times.
• Send communications to students, parents, staff and stakeholders as required.
• Assist at College events including Welcome Days, Open Events and Enrolment.

• Contribute to departmental and College-wide projects as required.
• Undertake relevant training, workshops and development activities to support professional growth.
• Carry out additional duties commensurate with the role, as reasonably requested.

• Ensure that statutory health and safety obligations are met across the Faculty, alongside upholding high levels of broader college-related health and safety matters.

• Take part in regular professional development as required of the role.
• Demonstrate an awareness and commitment to equality, diversity and inclusion as well as safeguarding.
• Carry out any other reasonable requests that may be required from time to time by the Principal and CEO.
• This job description is a guide and may evolve in line with business needs. Flexibility is expected from the postholder.

Due to the nature of the role, flexibility regarding hours and timings of work will be required, including some evening and weekend work.

• 5 x GCSE at Grade C or above to include English and Maths (or equivalent).
• IT/Business Admin qualifications to at least level 2 or equivalent, plus GCSE Grade C or above in English and Maths (or equivalent).
• Experience of working in a large, complex organisation.
• Proven ability to work with parents/guardians in supporting young people.
• Competent in the range of Windows/Office packages including Word, Excel and Outlook.
• Ability to work with in-house IT systems after training.

• 25 days leave, rising with service, plus Bank…